FAQs

Bank Accounts

• How do I disconnect my bank?
• Which bank providers can I connect to?
• How do I load my most recent transactions into the app?
• How do I hide my bank account?

Portify account settings

• What is my PIN?
• How do I delete my account?

General information

• Utilisation rates - everything you need to know
• What format does my name need to be in?
• Is Portify legit?
• How does Portify make money?
• Give us your feedback!
• How to make a complaint

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Terms, Conditions and Privacy Policy

• Portify General Terms & Conditions
• Portify Privacy Policy
• Portify Plus Terms

Security

• What is TrueLayer?
• Is Portify safe?
• What happens if Portify gets hacked?