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FAQs

Bank Accounts

  • How do I disconnect my bank?
  • Which bank providers can I connect to?
  • How do I load my most recent transactions into the app?
  • How do I hide my bank account?

Portify account settings

  • What is my PIN?
  • How do I delete my account?

General information

  • What format does my name need to be in?
  • Is Portify legit?
  • How does Portify make money?
  • Give us your feedback!
  • How to make a complaint
  • How long does it take to receive my funds from Portify on the £7 Portify Plus membership?
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Terms, Conditions and Privacy Policy

  • Portify General Terms & Conditions
  • Portify Privacy Policy
  • Portify Plus Terms

Security

  • What is TrueLayer?
  • Is Portify safe?
  • What happens if Portify gets hacked?
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